SHIPPING POLICY
Plan accordingly: your plants will need your care upon arriving!
We aim to ship all orders within 3–6 business days.
You'll get a confirmation email with tracking details once your order is on its way.
We currently ship only within the United States of America.
Please double-check your shipping address when placing your order.
We’re not responsible for delays or lost packages due to incorrect addresses.
RETURN POLICY
Understand, plants often receive a small amount of transit damage. However, if a plant receives above normal transit damages or other issues (damage, missing, or incorrect plants), please send photos on the day of arrival. We will assess and offer replacements or refunds depending on the situation.
**We can only refund or replace plants if you send photo documentation of damage on the day of arrival or the next morning. If a plant seems off, message us photos immediately. Refunds or exchanges require this documentation upon receipt. Issues reported after 3 days are not eligible for refunds.
If there’s an issue with your order, please contact us as soon as possible at Good.Dirt.Landscaping@gmail.com.
We'll do our best to make it right.
PAYMENT METHOD
We accept all major credit and debit cards, as well as PayPal.
Your payment is processed securely, and we never store your card details.
If you have any issues checking out, feel free to contact us at Good.Dirt.Landscaping@gmail.com.
WHOLESALE INQUIRIES
Interested in stocking our products? We’d love to hear from you!
Please note:
Wholesale inquires for rooted plants are to be requested 2-3 months in advance depending on size needed.
Wholesale cuttings can be sold on short notice when available.
Please email Good.Dirt.Landscaping@gmail.com with a bit about your business, and we’ll be in touch.